Publications

Featured journal articles come first. The full list is also in the CV and on Google Scholar.

Journal articles (16)

• 2025
  Platform governance for established companies

  A layered governance model for companies with legacy systems and partner networks.

  Schreieck, M., Ondrus, J., Wiesche, M., & Krcmar, H. California Management Review, 67(4), 48–74.
• 2024
  A typology of multi-platform integration strategies

  Four ways firms like Google, Apple and Alibaba combine their platforms.

  Schreieck, M., Ondrus, J., Wiesche, M., & Krcmar, H. Information Systems Journal, 34(3), 828–853. · Award: Top 10 most-cited papers published by the journal in 2023
• 2023
  Myths and realities of the metaverse

  Barthelemy, J., & Ondrus, J. California Management Review Insights, 1–11.
• 2020
  Digital transformation of business ecosystems: Evidence from the Korean pop industry

  How technology turned the K-pop industry from a value chain into a value network.

  Tan, F. T. C., Ondrus, J., Tan, B., & Oh, J. Information Systems Journal, 30(5), 866–898.
• 2017
  When technological superiority is not enough: The struggle to impose the SIM card as the NFC secure element for mobile payment platforms

  Why the technically better option lost the battle over the NFC secure element.

  de Reuver, M., & Ondrus, J. Telecommunications Policy, 41(4), 253–262.
• 2016
  Lancer sa plateforme web : les 3 erreurs à éviter

  Glady, N., & Ondrus, J. Harvard Business Review France, 94–95.
• 2015
  A critical review of mobile payment research

  Dahlberg, T., Guo, J., & Ondrus, J. Electronic Commerce Research and Applications, 14(5), 265–284.
• 2015
  The impact of openness on the market potential of multi-sided platforms: A case study of mobile payment platforms

  What mobile payment platforms gain and lose by opening up.

  Ondrus, J., Gannamaneni, A., & Lyytinen, K. Journal of Information Technology, 30(3), 260–275.
• 2015
  Technology foresight using MCDM methods

  Ondrus, J., Bui, T., & Pigneur, Y. Group Decision and Negotiation, 24(2), 333–358.
• 2014
  Mobile social networking application viability: A research framework

  Sutanto, J., Tan, C.-H., Phang, C. W., & Ondrus, J. International Journal of Accounting and Information Management, 22(4), 321–338.

  Award: Highly Commended Paper, Emerald Literati Network Awards for Excellence 2015
• 2011
  Mobile application market: A developer's perspective

  Holzer, A., & Ondrus, J. Telematics and Informatics, 28(1), 22–31.
• 2010
  Mapping the need for mobile collaboration technologies: A fit perspective

  Sarker, S., Campbell, D., Ondrus, J., & Valacich, J. International Journal of e-Collaboration, 6(4), 32–53.
• 2009
  Near field communication: An assessment for future payment systems

  Ondrus, J., & Pigneur, Y. Information Systems and e-Business Management, 7(3), 347–361.
• 2008
  Mobile payments: A review of past, present, and future research

  A review that became one of the journal's most-cited papers.

  Dahlberg, T., Mallat, N., Ondrus, J., & Zmijewska, A. Electronic Commerce Research and Applications, 7(2), 165–181. · Award: Among the 10 most-cited papers of the journal, 2001 to 2016
• 2007
  Cross-industry preferences for mobile payments development in Switzerland

  Ondrus, J., & Pigneur, Y. Electronic Markets, 17(2).
• 2006
  Towards a holistic analysis of mobile payments: A multiple perspectives approach

  Ondrus, J., & Pigneur, Y. Electronic Commerce Research and Applications, 5(3), 246–257.

Book chapters (5)

• forthcoming
  A layered model for multi-platform firms: Showcasing competition in the music streaming industry

  Schreieck, M., Ondrus, J., & Hermes, S. In Information Systems Outsourcing: The Era of Digital Transformation. Springer.
• 2021
  Business ecosystem orchestration in the service of corporate purpose

  Remy, S., Kolokotsa, J., Ondrus, J., El Ouarzazi, Y., & Glady, N. In C. Mayer, B. Roche & J. Jakub (Eds.), Putting Purpose into Practice. Oxford University Press.
• 2011
  Mobile application market: A mobile network operators' perspective

  Holzer, A., & Ondrus, J. In R. Sharman et al. (Eds.), Exploring the Grand Challenges for Next Generation E-Business (Vol. 52, pp. 186–191). Springer.
• 2009
  Trends in mobile application development

  Holzer, A., & Ondrus, J. In C. Hesselman et al. (Eds.), Mobile Wireless Middleware, Operating Systems, and Applications: Workshops (Vol. 12, pp. 55–64). Springer.
• 2005
  A multi-actor, multi-criteria approach for technology selection when designing mobile information systems

  Ondrus, J., Bui, T., & Pigneur, Y. In J. Krogstie, K. Kautz & D. Allen (Eds.), Mobile Information Systems II (Vol. 191, pp. 271–278). Springer.

Conference papers (35)

• 2024
  Navigating the Shadows of Cyber Vigilantism: A Preliminary Analysis of Social Dynamics and Activities of Scambaiting

  Manon Berney, Jan Ondrus, Adrian Holzer. CHI Late-Breaking-Work (CHI 2024), May 2024.
• 2023
  Influencing the Influencers? The Case of @CelebJets and the Role of Social Media in Empowering Citizens to Conduct Climate Justice Activism

  Manon Berney, Jan Ondrus, Adrian Holzer. Proceedings of the Americas Conference on Information Systems (AMCIS 2023), August 2023.
• 2021
  Building Blocks of Digital Platform Ecosystems and Their Implications for Inter-Platform Governance

  Maximilian Schreieck, Manuel Wiesche, Jan Ondrus, and Helmut Krcmar. Academy of Management Proceedings (AOM 2021), August 2021.
• 2020
  Hikikomori and Technology-Enabled Escapism: An Affordances and Constraints Perspective

  Ha Eun Park, Barney Tan, Felix Ter Chian Tan, Jan Ondrus, Takahiro Kato. Proceedings of the Forty First International Conference on Information Systems (ICIS 2020), Hyderabad, India, 13-16 December, 2020.

  Award: Best Student Paper Award in the Track "Societal Impact of IS"
• 2020
  Digital Transformation and the Socially Reclusive: A Study of ICT and the Hikikomori in Japan

  Felix Ter Chian Tan, Jan Ondrus, Takahiro Kato, and Barney Tan. Proceedings of the 24th Pacific Asia Conference on Information Systems (PACIS 2020), Dubai, UAE, 20-24 June, 2020.
• 2019
  Overcoming Status Quo Bias: Nudging in a Government-Led Digital Transformation Initiative

  How Singapore encouraged e-payments at hawker centres.

  Nina-Birte Schirrmacher, Jan Ondrus, Felix Ter Chian Tan, Yvonne Loh and David R. Hardoon. Proceedings of the Fortieth International Conference on Information Systems (ICIS 2019), Munich, Germany, 15-18 December, 2019.
• 2018
  Value Co-creation in Digital Content Ecosystems: A Study of Hallyu

  Hyungseok Kim, Felix Tan, Carmen Leong, Dongyeob Daniel Kim, Jan Ondrus, Barney Tan. Proceedings of the Thirty Ninth International Conference on Information Systems (ICIS 2018), San Francisco, USA, 13-16 December, 2018.
• 2018
  Towards a Response to Ransomware: Examining Digital Capabilities of the WannaCry Attack

  Nina-Birte Schirrmacher, Jan Ondrus, Felix Ter Chian Tan. Proceedings of the 22nd Pacific Asia Conference on Information Systems (PACIS 2018), Yokohama, Japan, 26-30 June, 2018.
• 2017
  IS Capabilities in the Development of an Innovation Ecosystem: A Case Study of the Hallyu (Korean Wave) Phenomenon

  Daniel Dongyeob Kim, Barney Tan, Felix Ter Chian Tan, Jan Ondrus, Jungsuk Oh. Proceedings of the Thirty Eighth International Conference on Information Systems (ICIS 2017), Seoul, South Korea, 10-13 December, 2017.

  Award: Nominated for Most Innovative Short Paper Award
• 2017
  Launch Strategies Of Digital Platforms: Platforms With Switching And Non-Switching Users

  Nina-Birte Schirrmacher, Jan Ondrus, Thomas Kude. Proceedings of the 25th European Conference on Information Systems (ECIS 2017), Guimarães, Portugal, 5-10 June, 2017.
• 2015
  Clashing over the NFC Secure Element for Platform Leadership in the Mobile Payment Ecosystem

  Jan Ondrus. Proceedings of the 17th International Conference on Electronic Commerce (ICEC 2015), Seoul, South Korea, 3-5 August, 2015.
• 2015
  A Post-Failure Analysis of Mobile Payment Platforms

  Avinash Gannamaneni, Jan Ondrus & Kalle Lyytinen. Proceedings of the 48th Hawaii International Conference on System Sciences (HICSS 2015), Hawaii, USA, 5-8 January, 2015.

  Award: Nominated for Best Paper Award
• 2013
  Towards a Multi-level Framework to Analyze Mobile Payment Platforms

  Avinash Gannamaneni and Jan Ondrus. SIGBPS Workshop on Business Processes and Services (BPS'13), Pre-ICIS workshop, Milan, Italy, 15 December 2013.
• 2013
  Mobile Merchandising Exploring new business practices in the mobile payment ecosystem

  Aakanksha Gaur, David Avison & Jan Ondrus. 3rd Biennial Conference of the Indian Academy of Management (IAM 2013), Ahmedabad, India, 12-14 December, 2013.
• 2013
  SpeakUp, A Mobile App Facilitating Audience Interaction

  Adrian Holzer, Sten Govaerts, Jan Ondrus, Andrii Vozniuk, David Rigaud, Benoît Garbinato & Denis Gillet. Advances in Web-Based Learning, (ICWL 2013), 12th International Conference, Kenting, Taiwan, 6-9 October, 2013.
• 2012
  Mobile App Development: Native or Web?

  Adrian Holzer & Jan Ondrus. Proceedings of the 11th Workshop on e-Business (WEB 2012), Orlando, USA, 15 December 2012.
• 2012
  The Role of Banks in the Mobile Payment Ecosystem: A Strategic Asset Perspective

  Aakanksha Gaur & Jan Ondrus. Proceedings of the 14th International Conference on Electronic Commerce (ICEC 2012), Singapore, 7-8 August, 2012.
• 2011
  The Role of Individual, Family-Related, and Organizational Factors in Shaping WLC in Offshoring Contexts: A Study of European and Indian IT Professionals

  Saonee Sarker, Suprateek Sarker, Jan Ondrus, Debasish Jana and Manju Ahuja. Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia, 7-11 July, 2011.
• 2011
  Mobile Payments Market: Towards Another Clash of the Titans?

  Jan Ondrus & Kalle Lyytinen. Proceedings of the 10th International Conference on Mobile Business (ICMB 2011), Como, Italy, 20-21 June, 2011.
• 2011
  Towards a Better Understanding of Personal Productivity in the Context of Information Technology Use

  Christophe Elie-Dit-Cosaque & Jan Ondrus. Proceedings of the 16th Conference of the Association Information and Management (AIM 2011), Ile de la Réunion, France, 25-27 May, 2011.
• 2009
  The Role of Mobile Network Operators in the Mobile Application Market

  Adrian Holzer and Jan Ondrus. Proceedings of the 8th Workshop on eBusiness (WEB 2009), Phoenix, USA, 15-18 December, 2009.
• 2009
  C-K Design Theory for Information Systems Research

  Jan Ondrus, Yves Pigneur. Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2009), poster session, Philadelphia, USA, 7-8 May, 2009.
• 2009
  Why Mobile Payment Fail? Towards a Dynamic and Multi-perspective Explanation

  Jan Ondrus, Kalle Lyytinen, Yves Pigneur. Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS 2009). Waikoloa, Big Island, Hawaii (USA), 5-8 January, 2009.
• 2008
  Comparison of Multi-criteria and Prediction Market Approaches for Technology Foresight

  Cedric Gaspoz, Jan Ondrus, Yves Pigneur. (AIM 2008), 13eme Congrès AIM Paris 2008 (pre-ICIS Workshop 2008). Paris, France, 13 December, 2008.
• 2007
  Technology Foresight for IT Investment: Multi-Criteria Decision-Making versus Prediction Markets

  Jan Ondrus, Cedric Gaspoz and Yves Pigneur. 6th pre-ICIS AIM Workshop, Montreal, Canada, 8 December, 2007.
• 2007
  An Assessment of NFC for Future Mobile Payment Systems

  Jan Ondrus and Yves Pigneur. Proceedings of the 6th International Conference on Mobile Business (ICMB 2007), IEEE Computer Society, Toronto, Canada, 9-11 July, 2007.
• 2006
  A GDSS for Visualizing and Assessing a Technology Environment

  Jan Ondrus, Jean-Sebastien Monzani and Yves Pigneur. Proceedings of the 12th Americas Conference on Information Systems (AMCIS 2006), Acapulco, Mexico, 4-6 August, 2006.
• 2006
  A Systematic Approach to Explain the Delayed Deployment of Mobile Payments in Switzerland

  Jan Ondrus and Yves Pigneur. Proceedings of the 5th International Conference on Mobile Business (ICMB 2006), IEEE Computer Society, Copenhagen, Denmark, 26-27 June, 2006.
• 2006
  Mobile Payment Market and Research Past, Present and Future

  Tomi Dahlberg, Niina Mallat, Jan Ondrus and Agnieszka Zmijewska. Helsinki Mobility Roundtable 2006, Helsinki, Finland, 1-2 June, 2006.
• 2006
  A Multi-stakeholder Multi-criteria Assessment Framework of Mobile Payments: An Illustration with the Swiss Public Transportation Industry

  Jan Ondrus and Yves Pigneur. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS 2006), IEEE Computer Society, Hawaii, USA, 4-7 January, 2006.
• 2005
  A Proposal for a Multi-Perspective Analysis of the Mobile Payments Environment

  Jan Ondrus, Giovanni Camponovo and Yves Pigneur. Proceedings of the 4th International Conference on Mobile Business (ICMB 2005), IEEE Computer Society, Sydney, Australia, 11-13 July, 2005.
• 2005
  Environmental Context Significance in Strategic Decision Support

  Giovanni Camponovo, Jan Ondrus and Yves Pigneur. International Workshop on Context Modeling and Decision Support (Context 2005), Paris, France, 5 July, 2005.
• 2005
  A Disruption Analysis in the Mobile Payment Market

  Jan Ondrus and Yves Pigneur. Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS 2005), IEEE Computer Society, Hawaii, USA, 3-6 January, 2005.

  Award: Nominated for Best Paper Award
• 2004
  Coupling Mobile Payments and CRM in the Retail Industry

  Jan Ondrus and Yves Pigneur. IADIS International E-Commerce 2004, Lisbon, Portugal, 14-16 Dec, 2004.
• 2003
  M-Computing for Real-Time Negotiation Support

  Tung Bui and Jan Ondrus. Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS 2003), IEEE Computer Society, Hawaii, USA, 6-9 January, 2003.